- 1 Introduction: Who Are We?
- 2 Key Products
- 3 Why Choose Us Over Competitors?
- 4 Focus on High-Quality Products
- 5 Customer-Oriented Company
- 6 State-of-the-Art Manufacturing Infrastructure
- 7 Qualified and Experienced Human Resources
- 8 Ability to Meet Tight Deadlines
- 9 Fast Shipping
- 10 Excellent After-Sales Support
Introduction: Who Are We?
Zabcibio is a fast-growing biotechnology company based in China. We have a specialized team of scientists and experts. We have a strong R&D, manufacturing, and marketing division.
This helps us to stay competitive and quality-focused.
Zabcibio specializes in antibodies, recombinant trypsin, Growth Factor, Recombinant protein, Antibodies for Coronavirus, COVID-19 rapid test kits, etc.
Our team provides you the best quality products at the lowest prices through constant R&D and innovation. Some of the key aspects of our production and customer service processes are discussed below:
We have a qualified team of 6 scientists and 63 other team members. We manufacture 22 products and serve 358 clients. We offer the following key products
- COVID-19 rapid test kits
- COVID-19 S monoclonal antibody concentration-2.50 mg/ml
- COVID-19 S1-His Concentration-2.3 mg/ml
- Antivirus powder Hydroxychloroquine Sulfate 99%
- Fibroblast growth factor-basic
- Recombinant human keratinocyte growth factor-2 KGF peptide
- Recombinant human fibronectin
Why Choose Us Over Competitors?
Zabcibio has made a name and niche for itself in the industry.
The following are some of the key reasons why you should choose us over competitors:
Focus on High-Quality Products
We at Zabcibio are committed to providing only the best quality products to our clients.
We have a highly skilled and experienced R&D team for product development and research.
Quality monitoring and assurance is a pivotal pillar of our business.
Quality assurance is integrated into each aspect of our operations, starting from checking of raw materials to the finished product. The raw material is tested for its suitability.
If the raw material does not meet the quality standards, it is returned to the supplier. Once the quality is approved, it is sent ahead for the manufacturing process.
The product is tested after completion of each manufacturing process. It goes ahead to the next manufacturing process only after it clears the quality check.
A final quality check of the finished product is done before it is packed for dispatch to the client. We strive to manufacture products with zero-defects.
We also provide free samples to our clients to check their suitability for them. If the value of the order is less than $50, then the free samples are sent to the clients with freight collect.
Zabcibio is a highly customer-oriented company.
Our core business values are decided and driven by our customer’s needs. We ensure that our manufacturing processes are designed to provide the best quality products to our esteemed clients.
We are committed to serving our clients in the best possible manner. Each client is valued to us irrespective of the size of the business that they bring.
Zabcibio firmly believes in having a long-term business association with our clients.
We provide customized services to each client based on their needs.
The clients are provided with a single point of a contact person who coordinates with them on different aspects of their order.
We also provide robust after-sales services to the clients to address any issues that they may have after buying from us.
State-of-the-Art Manufacturing Infrastructure
We have the latest and state-of-the-art manufacturing infrastructure.
This allows us to manufacture products in bulk with zero-defect.
The entire production process is fully automated with little or no need for human input or supervision.
The machinery and equipment are regularly serviced and maintained to ensure their production efficiency.
In addition to having the best manufacturing infrastructure, we also have spare production equipment for deployment on different projects.
Based on the customer’s needs to increase the production or further shorten the deadline, we can deploy this additional manufacturing infrastructure immediately.
This allows us a competitive advantage over other similar manufacturers.
Qualified and Experienced Human Resources
In addition to having the latest and the most advanced manufacturing infrastructure, we also have excellent human resources.
We strongly believe that a quality workforce is critical for manufacturing high-quality products for meeting our customer’s needs.
Our workforce is highly qualified and experienced in their domain.
They have the knowledge and expertise of manufacturing products as per the client’s specifications.
They are also regularly trained on the latest trends and best practices in the industry to ensure their skills are relevant and updated.
Offshore clients generally prefer manufacturers who can depute staff to coordinate with them in their native language.
Our managerial staff is well-versed with spoken and written English and can communicate with the clients without any confusion.
It enables clear and concise communication with the clients.
This also helps in removing the scope of any miscommunication or ambiguities.
We are prepared to provide the best experience for our clients to ensure they continue doing business with us.
Ability to Meet Tight Deadlines
Most clients have tight deadlines.
They want bulk quantities to be delivered to them at the earliest. While this may be a problem for some manufacturers, Zabcibio is prepared for it.
We have production systems and an additional workforce for manufacturing the products as per client specifications within the stipulated deadline.
In some cases, the client’s deadline may also get preponed due to heavy demand from their customers.
We understand their obligations to meet the customer’s demand.
We have additional manufacturing infrastructure and workforce that can be deployed immediately to the manufacturing process.
This helps to ramp up the manufacturing process and ensures that the products are manufactured before the earlier deadline.
Our clients are highly satisfied with our ability to meet their tight deadlines.
Zabcibio believes in providing end-to-end solutions to our valued clients. We firmly believe that simply manufacturing the product within the deadline is not enough.
Our clients should also get the products at the earliest.
Because of this, we are committed to providing fast shipping to our clients. We use the fastest possible shipping method, depending upon the quantity of the product to be shipped.
For orders with small quantities, we use FedEx, DHL, USP, EMS, air delivery, etc. In the case of bulk orders, we use sea shipping.
For sea shipping, the loading port is generally Shanghai or Ningbo in China.
We provide documents like commercial invoice, packing list, bill of loading, COA, etc. with the consignment.
If our customer’s home market has any other requirements, they can inform us in advance to make the necessary arrangements.
Once we ship the orders, we send a notification to our customers on the same.
They will receive an email confirming that their order has been shipped. It will also contain a tracking number that can be used by them to track the consignment.
Excellent After-Sales Support
We don’t just focus on selling products to our clients.
Our business is driven by our client’s needs. We value ourselves on providing excellent after-sales support to our valued customers.
We take stringent quality control measures to ensure our products are defect-free. However, in case our clients face any problems with the products, we are available to attend to their grievances.
They can contact us through phone or email for any grievances that may have with our products.
Our highly qualified and trained customer care executives will attend to their queries and guide them for their grievance redressal.
If they are not satisfied with our products, we can provide them with replacements or refund them for their loss.